FAQ’s
How is shipping worked out?
Shipping is free for UK customers. The price of shipping for European and international customers is calculated at checkout. Shipping prices may vary due to the size and weight of the item(s) ordered.
All items are sent using 2nd Class Royal Mail and insured up to the item(s) amount.
Why isn’t my pot perfect?
Read item descriptions carefully before purchase. Some things you could see from a sunshine child item can include: Tiny air bubbles, little cracks inside and a wobbly texture. None of which detract from their charm . Each is completely unique and this makes your experience personal and individual .You are the only one in the whole world with a pot just like yours as all ceramics are hand made
I’m unhappy! Can I get a refund?
I am sorry if you are unhappy with your order, unfortunately I cannot offer refunds or exchanges. Every item is made with love, care and lots of time. Every item is functional art and has bits of sunshine lovingly crafted into each piece.
Feel free to get in touch use the online contact form or message me on Instagram.
Can I request a custom Sculpture?
If you're interested in a custom sculpture, I'd love to bring your vision to life! Please use the contact page to schedule a consultation where we can discuss your concept in detail. During our consultation, we'll talk about the design, pricing, and the estimated time frame for completion. Please note that custom orders are available exclusively for sculpture concepts and do not include mugs. I'm excited to collaborate with you to create a unique piece that perfectly captures your idea.